Our Commitment to Your Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 800-209-0330
The Information We Collect
This notice applies to all information collected or submitted on the fitvintage.com website. The types of personal information collected at these pages are:
- Email address
- Phone number
- Credit/Debit Card Information
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products, services, industry events, and other related information. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to optout or otherwise prohibit such unrelated uses
How You Can Access or Correct Your Information
You can access your personally identifiable information that we collect online. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows an error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Handle Your Return
Simply contact a Customer Support Representative Monday thru Friday from 10am to 5pm EST and we will issue an RMA # (Return Merchandise Authorization #) after you’ve completed our RMA Authorization Form via email. We will not accept any return without an RMA # authorized from Fit Vintage.
Please be sure not to write on or mark the retail packaging of the item. Simply use the box we shipped it in to return it to us and make any and all markings on that.
Use this format when returning packages:
7141 Santa Monica Blvd #512 West Hollywood Ca 90046
Fit Vintage reserves the right to deny any return that does not adhere to our said policies above. Please call Customer Care Monday thru Friday from 10am to 5pm (Eastern Standard Time) at 800-209-0330 for a Return Merchandise Authorization number. By purchasing from Fit Vintage you acknowledge all posted guidelines and policies.